Dalton Finney, our friendly marketing colleague and the Senior SEO Team Lead at Be Found Online, recently stopped by the Metric office to share his insights about the impact of SEO on performance marketing.
He facilitated an awesome brainstorming session, and as a thanks to him, we wanted to share some of our key takeaways from his presentation, along with several action items to help you optimize your website’s SEO for greater conversions.
TLDR: The technical side of SEO borders on web development.
This is a good thing. If brands want to create a user experience that’s optimized to convert browsers into buyers, then they need to put on their dev hats as they dig into the dirty details and data points of their site.
Load time was a critical example we discussed in our workshop, so let’s center our discussion around that topic.
Imagine your customers click on your website, but their mobile screen goes white for three seconds. Odds are, they will give up, press the back button and go somewhere else. Which is annoying for them, but more importantly, it could mean a lost sale for you.
Here are two compelling pieces of research to reinforce the importance of load time:
Okay, so if your website’s slow load time is hurting sales, here’s what you can do immediately to identify and assess the problem:
Use this to get a ballpark number of load time, but also to look for outliers. Sort accordingly, and typically you will find a couple of problem files slowing things down. Ideally, your load time should be under two seconds. Webpagetest.org is a helpful resource to get a report card with actionable data for your web development team. And if your Time to First Byte is spanning more than one second, you may need to have a sit down with your hosting provider. That gap could be costing you revenue!
Ultimately, the problem of load time (as it relates to performance marketing) often boils down to three simple words:
Compress. Your. Images.
Of course, we understand that high quality images make for strong creative and lead to good engagement. (Read about this in our Ad Creative Playbook!) However, if your product shots are not compressed, it will impact your load times and make it more difficult to show up.
But whatever you do to reduce file size and speed up load time, just make sure to talk to your team first. This is a hot issue. Certain people may be concerned that compression will diminish the integrity of images, which is understandable, since no brand wants bad design. But it’s worth testing anyway. If you want to beat the curve, consider using next-gen image formats like WebP and JPEG2000.
How do you coordinate internally to prevent this problem in the future?
Now, if you see a file that’s already compressed or minified and is still loading slow, there is a second line of defense. Dalton recommended three helpful questions to ask within your marketing or development team when assessing the importance of an image:
“Is this particular file critical for the user experience or not?”
If it’s a certain image or video that improves the overall experience, try placing it higher up in the source code so it loads sooner. If it’s not critical, have your developers push it as far down in source code as possible. Load the critical things first.
“Can we load these later?”
This question relates to companies who have heavily ad supported websites, perhaps running eight to ten ads per page. And it’s a fine line, because while the ads are not necessary for the user experience, they are necessary for the revenue. Long load times and higher bounce rates will keep visitors from seeing your ads, though, so weigh the costs and benefits accordingly (Not really sure how to tie up this point).
“How often do these images change?”
Ultimately, does this mean you have to become an expert at web development?
Not necessarily, our pal Dalton reassured us.
Because SEO has such a powerful impact on the performance of your website, it’s imperative to learn about the costs of slow load time, to identify and solve backend problems, and to galvanize your team so that those problems don’t persist.